For the people: Tackling government data interoperability with NGO support

A look at how well government data systems talk to each other, where the biggest gaps are, and what role non-governmental organizations can play in closing them.

Published Dec 10, 2024by the USAFacts team
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Data interoperability — the ability of different government systems to exchange and use information seamlessly — is what lets governments move from reacting to problems after they happen to spotting and addressing them proactively. Based on a review of government documents and interviews with data officials at the federal, state, and local levels, this data brief lays out where interoperability stands today and what's slowing it down.

Three related terms often get used interchangeably, though we draw a clear line between them: data transparency (how openly data practices are explained), data integration (combining data from different sources into one consistent system), and data interoperability (getting separate systems to exchange data without heavy manual work).

Data summary

  • Interoperability barriers fall into four categories: trust, leadership, and cultural resistance; governance and policy constraints; technical limitations; and data literacy or skills gaps within government workforces.
  • Progress is uneven nationally. Some jurisdictions are modernizing legacy systems on their own, while others rely on NGO or private-sector partnerships to get there — a gap we see as a real risk to overall momentum.
  • The Federal Data Strategy is the main federal framework guiding these efforts, though implementation still varies widely by agency, state, and locality.
  • A handful of sectors — national defense, homeland security, the FAA, and healthcare — already operate with far more granular, real-time data coordination than most of government, showing interoperability is achievable at scale.
  • We see three near-term roles for NGOs: educators training government workforces, builders of technical and governance solutions, and conveners linking agencies, private organizations, and communities — with advocacy, workforce training, and demonstrative pilot projects as the immediate priorities.
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